Privacy Policy - Gardeners Highbury

Introduction

Welcome to Gardeners Highbury. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We collect various types of information to provide and improve our services to you. The information we gather includes:

Personal Information: Such as your name, email address, phone number, and contact details.
Usage Data: Information about how you access and use our services, including your browsing patterns and preferences.
Transactional Information: Details of the services you have requested, including dates and communication records.
Marketing Information: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the collected data for various purposes, including:

Providing Services: To deliver and manage the services you have requested.
Improving Our Services: To understand how our services are used and to make enhancements based on your feedback and usage patterns.
Communication: To send you updates, newsletters, and promotional materials, provided you have opted in to receive them.
Security: To protect against unauthorized access, data breaches, and other security threats.

Data Sharing and Disclosure

Gardeners Highbury does not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third parties who assist us in operating our business and providing services to you.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Encryption: Sensitive data is encrypted using industry-standard encryption protocols.
Access Controls: Access to personal information is restricted to authorized personnel only.
Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Opt-Out: You can opt out of receiving marketing communications from us at any time.

Children's Privacy

Gardeners Highbury does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently received personal information from a minor, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Legal Basis for Processing

Our legal basis for collecting and using your personal information depends on the context of your interactions with us and the services you have requested:

Performance of Contract: Processing your data to provide the services you have requested.
Consent: When you have provided clear consent for us to process your personal data for a specific purpose.
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services or ensuring security.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website:

Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Help us understand how visitors interact with our website.
Functional Cookies: Allow us to remember your preferences and provide personalized features.

You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

Automated Decision-Making

We do not engage in automated decision-making processes that significantly affect you. Any significant changes to your data processing will involve manual oversight and human intervention.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. Our DPO ensures that we comply with data protection laws and practices.

Consent

By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Termination of Services

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users of our services, us, or third parties.

Liability

Gardeners Highbury is not liable for any damages or losses resulting from the use of our services or the inability to use our services.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Highbury operates, without regard to its conflict of law provisions.

Feedback

We welcome and encourage you to provide feedback about our Privacy Policy. Your feedback is important to us and helps us improve our privacy practices.